Refund policy

At Tom Binder Fine Arts / Artman.net, we are committed to ensuring your complete satisfaction with your purchase. If, for any reason, you are not entirely satisfied with your order, we offer a hassle-free exchange or credit within 10 days from the confirmation of delivery.

To initiate the exchange or return process, kindly follow these simple steps:

Step 1: Contact Us Please reach out to our dedicated customer support team to notify us of your intention to exchange or return an item. You can contact us via:

Once you've contacted us, we will provide you with a return label to facilitate the return process.

Step 2: Initiate the Exchange If you wish to exchange an item, please initiate the exchange process within 10 days of receiving your order. In the rare event that your item arrives damaged from the carrier, please be sure to provide us with clear photos of the damaged item upon receipt. This will help us expedite the resolution process.

Step 3: Email Us with the Following Information When emailing us for exchanges or returns, please include the following details to assist us in processing your request efficiently:

  • Your Name
  • Your Phone Number
  • Your Order Number
  • A clear description of the Item(s) you intend to exchange or return
  • Your Feedback is valuable to us and helps us enhance our services.

Our goal is to make the exchange or return process as seamless as possible, ensuring your satisfaction with your Artman.net purchase. If you have any questions or require further assistance, please don't hesitate to contact us. Your happiness with your purchase is our priority, and we are here to assist you every step of the way.