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How do I purchase artwork from your website?

To purchase artwork from our website, simply follow these steps:

  1. Browse our collection and select the artwork you wish to purchase.
  2. Click on the artwork to view more details.
  3. Add the artwork to your cart by clicking the "Add to Cart" button.
  4. Review your cart, and when you're ready to complete your purchase, click "Proceed to Checkout."
  5. Follow the prompts to provide your shipping and payment information.
  6. Once your order is confirmed, you will receive an email confirmation.

What types of payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options. Rest assured that your payment information is handled securely.

Can I request a custom artwork or commission an artist?

Yes, we offer the option to request custom artwork or commission one of our artists (except Elaine Binder).

Please reach out to our customer support team, and we will assist you in connecting with an artist who can create a custom piece to meet your specific preferences.

What is your policy on damaged or defective artwork upon arrival?

In the rare event that your artwork arrives damaged or defective, please contact us immediately. We will guide you through the Return Merchandise Authorization (RMA) process for replacement, credit, or a refund. We kindly request that you retain all packaging materials and the damaged goods for our records.

Are there any ongoing promotions or discounts available?

For information on our current promotions and discounts, please check our social media channels or contact our customer support team. We occasionally run special offers and promotions to provide you with added value.

Do you offer international shipping, and what are the shipping costs?

Yes, we offer international shipping. Shipping costs for international orders will be quoted separately based on the final shipping location. We usually charge $45 but it may vary on the continent you're living on. We work to provide the best shipping solution for your international needs.

What is the process for returning or exchanging artwork?

To initiate a return or exchange, please contact our customer support team. They will provide you with a return label and guide you through the process. Returns or exchanges can be made within 10 days from the confirmation of delivery.

For more information check our
Shipping & Return Policy Page.

How can I contact your customer support team?

You can reach our customer support team via email at or by phone at 800-332-4278. We are here to assist you with any inquiries or assistance you may need.

Can I license artwork from your gallery?

Absolutely! We have an extensive image library for licensing opportunities. Please contact us to explore licensing options and discuss your specific requirements.

What sets Tom Binder Fine Arts apart from other art dealers?

Tom Binder Fine Arts stands out for its dual role as a dealer and publisher, offering diverse collections in the secondary art market and nurturing the creative spirit. We take pride in our commitment to providing exceptional art and service.

We offer unmatchable value by offering
Artman Value Program.

Can I sign up for a newsletter or updates about new artwork?

Yes, you can stay updated with our latest artwork and news by signing up for our newsletter. Visit our home page or footer of the website to subscribe and receive regular updates directly to your inbox.

How do I navigate through your website to find specific artists?

To find specific artists, you can use the menu and navigate to the "SHOP" section. There, you will find a curated collection of all our artists. Additionally, you can view featured artists on our home page by clicking on their names or images.

What is your company's history and mission?

Tom Binder Fine Arts has been shaping the art scene since 1986. Our mission is to enrich lives through fine art by curating captivating collections, fostering creativity, and building bridges across the art world.

Read More on our
About Us Page

Can I visit a physical gallery location?

While we primarily operate online, you can explore our collection and make inquiries through our website or by contacting our team for assistance.

Do you offer framing services for purchased artwork?

Currently, we do not offer framing services. However, we can provide recommendations for reputable framing options if needed.

What is the estimated delivery time for domestic orders?

Domestic orders are typically processed within 3-5 business days. Please note that we do not process orders during weekends or holidays. Shipping times may vary based on your location and the shipping carrier.

How do I track my order once it has been shipped?

As soon as your order ships, you will receive a Shipment Confirmation email containing tracking information. Please allow up to 24 hours for the tracking number to become active and provide real-time updates on your shipment's status.

Are there any fees associated with customs, duties, or taxes for international orders?

Tom Binder Fine Arts is not responsible for any customs duties or taxes applied to international orders. Any fees incurred during or after shipping, including tariffs and taxes, are the sole responsibility of the customer. Be aware of customs regulations in your location.

Can I learn more about the featured artists and their backgrounds?

Certainly! You can explore detailed information about our featured artists and their backgrounds on their respective artist Bio pages from the top menu on our website.

Do you provide appraisals for art collections?

While we primarily sell artwork, we do not provide appraisals for art collections. You may consider consulting a certified appraiser for valuation purposes.

For detail information, please check our blog
Appraising your Art.

Do you offer gift cards or gift certificates for art purchases?

Yes, we offer gift cards and gift certificates, providing a perfect way to share the gift of art with others. You can contact us for more details.

Can I sell my artwork through your platform?

At this time, we primarily showcase existing artwork rather than offering a platform for selling art by individuals. Our focus is on representing and promoting the work of our featured artists.

What is your company's privacy policy regarding customer data?

Our commitment to protecting your privacy is outlined in our comprehensive privacy policy. You can find detailed information regarding the collection, use, and protection of customer data on our Privacy Policy Page.

What is a Seriolithograph?

A Seriolithograph is a high-quality art print produced through a specific printing process known as seriolithography. It often involves the application of multiple layers of ink to achieve vibrant and detailed reproductions of original artworks.

What is an offset lithograph?

An offset lithograph is a type of printmaking process commonly used for reproducing fine art. It involves transferring an image from a plate or stone onto paper using an offset printing press.

What is a plate etching in the context of art?

A plate etching is a printmaking technique where an image is etched or engraved onto a metal plate, typically copper or zinc. The plate is inked and then used to create multiple prints on paper.

What does "Hand Embellished" mean in the description of artwork?

When artwork is described as "Hand Embellished," it means that the artist or a skilled craftsman has added additional details or enhancements to the piece by hand. This can include added texture, brushstrokes, or other unique elements.

Who is responsible for the hand embellishment process in your artworks?

The hand embellishment process for our artworks is typically performed by the artist or their studio's skilled artisans who work closely with the artist's vision. This ensures that each embellished piece retains the artist's unique touch and vision.

If you have any further questions or need additional assistance, please chat with us.